When choosing a username (which will serve as your email address), please be aware that the address must be at least one character and maximum of 22 characters in length. Only the following characters are considered valid.

• Letters ("a" to "z")
• Numbers ("0" to "9")
• The Hyphen or dash ("-")
• The Underscore ("_")
• The Period (".")

No other character is permitted. For example, the address "jack&jill@alamedanet.net" is not valid as the "&" is not an accepted character for email addresses. On the other hand, "jack-jill@alamedanet.net" or "jack.jill@alamedanet.net" would be valid.

Back to Technical Support.