Alameda Power & Telecom

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Technical Support

AlamedaNET

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For AlamedaNET Technical Support, call toll free
1-888-207-0204
or email
tech@alamedanet.net
Modems Supported

While any CableLabs® DOCSIS® 2.0 cable modem will work on the AlamedaNET system, Alameda Power and Telecom recommends cable modems from the following vendors:

  • Linksys
  • Motorola

Frequently Asked Questions about Modems

What is DOCSIS 2.0?
Who is CableLabs?
What other vendors supply DOCSIS 2.0-certified modems?
Will my DOCSIS 1.1-certified modem work on the AlamedaNET system?
I have a cable modem that doesn't appear to be certified: will it still work?

What is DOCSIS 2.0?
DOCSIS (Data Over Cable Service Interface Specification) defines interface requirements for cable modems involved in high-speed data distribution over cable television system networks.  The 2.0 specification is the newest specification.

Who is CableLabs?
Founded in 1988 by members of the cable television industry, Cable Television Laboratories, Inc. (CableLabs®) is a non-profit research and development consortium. CableLabs does not market or sell cable modems; they only certify modems that meet the interoperability specifications. More information is available on their website: http://www.cablemodem.com/.

What other vendors supply DOCSIS 2.0-certified modems?
A complete list of certified modems is available through the CableLabs website at http://www.cablemodem.com/downloads/Certified_Products.pdf.

Will my DOCSIS 1.1-certified modem work on the AlamedaNET system?
Yes, DOCSIS certification is both backward and forward compatible.

I have a cable modem that doesn't appear to be certified: will it still work?
We can make no guarantees about the performance of an uncertified cable modem.

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