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Note: The following is
intended only as a set of guidelines. Consult the documentation that
came with your computer for additional guidance.
In the event of a hard drive failure or a fatal virus attack, it is possible to
restore your PC to the way it was when your last regularly scheduled backup was done.
Not only your data files, but your desktop settings, start menu, programs menu,
browser settings, etc. should be perfectly restored. This is only possible if you
performed the backup according to our instructions.
If so, proceed as follows in the sequence specified:
- Replace your hard drive, or have it repaired. It will now be empty.
- Setup your computer to its original factory configuration. Call the manufacturer
for assistance.
Usually new computers arrive with a special CD for restoring your computer to its
original factory settings.
- Re-install any additional software from the CDs that you have added since the
computer was purchased.
- Restore and re-install any software that you paid to download. The original
download file should have been backed up when it was first installed (see
"Adding Software").
You can now restore these as single files into the "My Downloads" folder
and then install them (i.e., open them).
This is done by running the same program you used to create the backup
in the first place, except now you choose the "Restore" option.
- Restore everything (full restore) from your most recent regularly scheduled
backup. This is done by running the same program you used to create the backup in
the first place, except now you choose the "Restore" option and opt to
restore everything to its original location.
- Re-download and re-install the software that you had downloaded for free.
The websites should have been bookmarked when you did the initial download
(see "Adding Software")
and these bookmarks have now been restored in step 5 (above).
- Perform your standard weekly, monthly, and quarterly maintenance tasks (see
Routine PC Maintenance).
- Re-create your anti-virus emergency diskettes.
Now your computer should be the way it was before the crash.
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