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For AlamedaNET Technical Support, call toll free
1-888-207-0204
or email
tech@alamedanet.net
AlamedaNET Spamcontrol

Login at http://spamcontrol.alamedanet.net/ to take advantage of AlamedaNET's Spamcontrol.

These settings allow you to control how the system handles incoming spam or junk email. If you have multiple AlamedaNET email addresses, you must set your Spam control settings for each account individually by logging in with the email address as the "Username" for each account.

Please note: any changes that you make to your preferences will only take effect once you click on the "Save Settings" button. If you do not click on the "Save Settings" button, your changes will not take effect and they will be lost.

To activate the spam filter change the What to do with spam: from "Spam Filter OFF" to "Quarantine" or "Delete". To select what you would like to do with spam, click on the circle next to the option that you prefer. The selected option will appear with a black mark in the middle. If "Spam Filter OFF" is the selected option, none of the other settings will be active.

If you elect to use either the QUARANTINE or DELETE Suspected Junk Email options, you then must set the Spam Filter Sensitivity. Spam Filter Sensitivity choices include; High, Medium, and Low. A description of each level of sensitivity is included alongside the setting.

Usage of the Whitelist and/or Blacklist settings is optional, and will not take effect if you have selected "Spam Filter OFF." If you have selected the QUARANTINE or DELETE options, then any Whitelist and/or Blacklist settings will automatically take effect on any addresses listed.

Whitelist:
Email addresses in your Whitelist will cause the system to allow all email from that address and not treat it as spam, regardless of content, for as long as the address remains in your Whitelist. Under the Whitelist configuration, type the complete email address of the sender that you wish to allow and click on the 'Add to Whitelist' link. Email addresses can be removed from your Whitelist by clicking on the 'Remove' link next to that email address.

Blacklist:
Email addresses in your Blacklist will cause the system to automatically treat all email from that address as spam, regardless of content, as long as the address remains in your Blacklist. Under the Blacklist configuration, type the complete email address of the sender that you wish to treat as spam and click on the 'Add to Blacklist' link. Email addresses can be removed from your Blacklist by clicking on the 'Remove' link next to that email address.

Whitelist and Blacklist addresses can be a specific email address such as friend@somewhere.com, or can include the wildcards * and ? (example: *@isp.com, or *.domain.net) so that all email addresses from the specified domain will be blocked. All other metacharacters and regular expressions are not allowed.

Please note: any changes that you make to your preferences will only take effect once you click on the "Save Settings" button. If you do not click on the "Save Settings" button, your changes will not take effect and they will be lost.

If you have other questions, they may be answered in the list of Frequently Asked Questions. If this does not answer your questions, please contact AlamedaNET Technical Support tollfree at 1-888-207-0203.

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