Alameda Power & Telecom

INTERNET SERVICE

Availability


System Requirements


FAQs


Technical Support

AlamedaNET

Order Online

 

For AlamedaNET Technical Support, call toll free
1-888-207-0204
or email
tech@alamedanet.net
Viruses, Worms, and Trojans

The word virus is often used to describe three different types of computer infections: worms, trojans and viruses. These are malicious programs that get installed on a computer, often without the knowledge of the user, and can lead to privacy being invaded and/or data being destroyed or corrupted on users' hard drives.

These infections are primarily spread in the following ways:

  • Viruses: via email attachments and file sharing
  • Worms: by being connected to the Internet without effective protection
  • Trojans: by visiting corrupted websites

Symptoms of an infected computer include:

  • Computer is unstable and crashing frequently;
  • Slow Internet connection;
  • You receive a call from your Internet technical support alerting you of the situation.

To forestall, or correct, a computer infection, install a virus-checking program, and keep it up-to-date. It is worth noting that some viruses will disable virus checkers and you may need to try a few different programs to find and remove an infection.

Some common virus checking programs:

In addition, you should have a firewall or router (with firewall built in).

Back to Technical Support.

Internet Service