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The equipment used by Alameda Power & Telecom represents the
latest advances in home video technology. Your cable equipment will
provide you with years of enjoyable, trouble-free operation if you'll
follow these simple guidelines:
- To avoid affecting your picture, do not attempt to relocate or alter
your cable equipment.
- Please take safety precautions with your set-top box.
Place it on a smooth, flat surface.
Air should circulate freely under and around it.
DO NOT place anything on top of it.
Keep it away from liquids and pets, and check to see that the cord
is not worn or damaged.
To clean, dust lightly with a dry cloth.
DO NOT use cleaning fluids, sprays, or waxes.
- When plugged into an electrical outlet, it is normal for the
set-top box to produce some heat, even when not in use. If the
set-top box is unplugged or power to the unit is temporarily interrupted,
it may "forget" its instructions and shut off. If this
occurs, your set-top box may require up to 30 minutes to reactivate.
If it does not reactivate after 30 minutes,
please call us at 510-748-3900.
- Do not alter or add any devices to the cable line servicing your television set.
Attempts to add "extensions", additional connections, stereo connections,
or other equipment not authorized by Alameda Power &Telecom
may result in serious interference problems for you and
other cable customers in your immediate area.
If you wish to have additional outlets,
or if there is damage to cable equipment either inside or outside your home,
DO NOT attempt to perform the work yourself.
Please contact us at 510-748-3900.
Tampering with a set-top box is prohibited and may result in legal action.
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