Alameda Power & Telecom


CUSTOMER SERVICE

Payment Options
Electric
Telecom

Customer Feedback

Rules & Regulations

FAQs

 

Office Hours
Mon, Tues, Wed & Fri
9:00 am - 5:00 pm

Thurs
9:00 am - 6:00 pm

3rd Sat of every month
9:00 am - 1:00 pm

Office Location
2000 Grand Street
Alameda, CA 94501

Customer Service

Information on the Web Site
There's a tremendous amount of information at your fingertips throughout our website. On this page you find links to electric and telecom billing information, plus answers to the most frequently asked customer service questions (FAQs).

Emergency
Power Outage Information 510-748-3902
Report a Hazardous Situation 510-748-3902
OR call 911
Electric Service
Billing 510-748-3900
Outage
Establish Service
Cable TV
Billing 510-748-3900
Order Service
Order Special Events
Technical Support (Cable TV)
Upgrade Service
AlamedaNET
Billing 510-748-3900
Order
Internet Access Technical Support 1-888-207-0204 (tollfree) or
Email tech@alamedanet.net
General
Main Switchboard 510-748-3901
TDD (hearing impaired) 510-522-7538
"Watt Line" 510-814-5678