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Rules and Regulations Rules and Regulations

View Alameda Power & Telecom Rules and Regulations online. Now it's easy to browse through the topics. Look through the large index. Or search by key words.

 

Rules and Regulations

If you prefer, you can download a pdf version of Alameda Power & Telecom's Rules and Regulations.
Download a pdf now.

General Statement

The purpose of Alameda Power & Telecom Rules and Regulations is to ensure the uniform treatment of all Customers. These Rules and Regulations and any subsequent changes are valid only after approval of the Public Utilities Board of the City of Alameda.

Alameda Power & Telecom (Alameda P&T) Rules and Regulations can be viewed in three ways:

  • Online - The Rules and Regulations are right here on the Internet. You can access all the information by topic, index or key word search. Take me to Online Access.
  • PDF Download - (Be forewarned that this file is 1.2 Mbytes and may take a few minutes to download.) Download now. (If you have trouble downloading this document, you may need to get the latest version of the Adobe Acrobat Reader from Adobe.)
  • In Person - Stop by Alameda Power & Telecom Service Center at 2000 Grand Street, Alameda, CA, 94501 during normal business hours and you can inspect it right there in the office or purchase a copy at Alameda Power & Telecom's cost.

If you need additional information, please call us at 510-748-3901.

What You'll Find in the Rules and Regulations

Article I - Introduction
Article II - Conditions and Characteristics of Service
Article III - Application and Agreement for Service
Article IV - Deposits
Article V - Rendering of Bills
Article VI - Payment of Bills
Article VII - Incorrect Bills and Adjustments
Article VII - Discontinuance and Restoration of Service
Article IX - Disputes
Article X - Electric Service Operating Policies
Article XI - Cable Television & Cable Internet Services Operating Policies
Article XII - Telephone Connection & T-1 Services Operating Policies
Article XIII - Schedule of Charges