Starting or Stopping Residential Electric Service

Alameda Power & Telecom provides electric service to the residents and businesses of Alameda. Whether you need to establish new service, terminate existing service, or change the name or information under which your service is listed under, you will need to contact Alameda Power & Telecom to make the change.

To start a new residential service, please call Alameda Power & Telecom. You may be required to pay a security deposit. Residential deposits vary from $100 to $300 depending upon the type of heat in your residence. This deposit may be waived if you can provide a letter of credit from a previous utility company with 12 months of good payment history. You may also be required to pay an Account Establishment Fee of $10.00 for electric service and provide a valid ID and the address for which you are establishing service.

If you would like to transfer your service to another name, the person who will be acquiring the service must apply at Alameda Power & Telecom in person or by telephone. If you would like to discontinue your service, you can simply call Alameda Power & Telecom and indicate the day you would like to terminate service. There is no fee to disconnect, and any remaining balance of your security deposit will be mailed to the forwarding address you provide.

We recommend that customers notify us of any service need at least one business day in advance to ensure completion. Alameda Power & Telecom personnel must have access to your electric meter at all times to change service or take readings.

For more information, contact Alameda Power & Telecom between 8:00 AM and 5:00 PM, Monday through Friday at 510-748-3900.

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