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There are six convenient ways of paying your telecom bill:
Automatic Bill Payment Plan
Pay your telecom bill directly through a recurring credit card payment. Sign
up and each month your bill amount is electronically transferred.
If you are already an Alameda Power & Telecom Cable TV customer
and would like to enroll in our Automatic Bill Payment Plan, please
call 510-748-3900.
Electronic Bill Payments Through Your Bank
Many banks and other financial institutions offer online bill-paying tools. Instead of writing checks and buying stamps, you can pay virtually anyone, anytime, anywhere you have Internet access.
You may still get a paper bill, but make your payment online.
Each institution has differing procedures, so contact your bank for details on this option.
U.S. Mail
Receive your bill the traditional way - by mail. Mail back your payment in the self addressed envelope.
(If you've lost the envelope, our mailing address is 2000 Grand Street, Alameda, CA 94501.)
Our Office
Make a payment in person, or leave it in our drop box at Alameda Power & Telecom Service Center,
located at 2000 Grand Street in Alameda. (Get a map and directions to our offices.) We accept Visa, Mastercard, money order, cash, ATM cards or checks.
(Checks are subject to verification of funds).
When paying in person, please bring your entire bill.
Payments received after 3:00 p.m. will be processed
on the following business day.
Pay Stations
For your convenience we also have three pay stations in
Alameda that can accept your telecom bill payment:
| Mail Boxes Plus | 2532 Santa Clara Avenue
(between Park St. and Broadway) |
The UPS Store
(formerly Mail Boxes Etc.) | 875 Island Drive
(in the Harbor Bay Landing Shopping Center) |
| Webster Pharmacy | 1553 Webster Street
(at Lincoln Ave.) |
When paying in person, please bring your entire bill.
Payments received after 3:00 p.m. will be processed
on the following business day.
Cashiers at these pay stations do not have access to customer
account information. Should you have a question about
your bill, please call our Customer Service Representative
on 748-3900.
You may also pay in person at the Alameda Power & Telecom Service Center at
2000 Grand Street (at Clement Avenue).
Phone
Pay your bill over the phone with a Visa or Mastercard credit card.
Online Telecom Bill Payment Unavailable
At this time your Alameda Power & Telecom telecom service bill cannot be
paid on our online payment system.
* All delinquent accounts should be settled at
the Alameda Power &
Telecom Service Center on 2000 Grand Street or over the phone with a credit
card.
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