Telecom Rate Schedules

Schedule CIS
Cable Internet Service

Applicability

This schedule is applicable to high-speed cable Internet service where usable cable lines exist along Alameda Power & Telecom's (Alameda P&T's) telecommunications system. AlamedaNET Basic service is available to residential customers only. All other service plans are available to all customer classes.

Description of Services

Subject to the above applicability, customers may choose from among the following service plans:

Features
AlamedaNET Residential Lite
AlamedaNET Basic
AlamedaNET Premium
AlamedaNET Premium Plus
AlamedaNET Ultra
AlamedaNET Commercial
Downstream Up to 1 Mbps 3 Mbps 4 Mbps 5 to 6 Mbps 8 to 10 Mbps 6 Mbps
Upstream 128 Kpbs 128 Kbps 256 Kbps 1.5 Mbps 1.5 Mbps 6 Mbps
E-mail
Addresses
3 5 7 7 10 5
IP Addresses 1 Dynamic 1 Dynamic 1 Dynamic and 1 Static 4 Dynamic and 1 Static 4 Dynamic and 1 Static 2 Dynamic and 1 Static
Web Space 0 5 Megabytes 5 Megabytes 10 Megabytes 50 Megabytes 5 Megabytes
DNS None None None Yes Yes None

Rates

Monthly Charges
1. Service Plans
Customers may choose one of the plans listed below for each Service Location.
 
Service Plan Rate  
Restriction
Cable Required
AlamedaNET Residential Lite
$19.99
Per Month
Residential Only
No
AlamedaNET Basic
$32.50
Per Month
Residential Only
Yes
AlamedaNET Basic
$39.99
Per Month
Residential Only
No
AlamedaNET Premium
$37.50
Per Month
Residential or
Small Office
Yes
AlamedaNET Premium
$42.99
Per Month
Residential or
Small Office
No
AlamedaNET Premium Plus
$49.99
Per Month
Residential or
Small Office
No
AlamedaNET Ultra
$99.95
Per Month
Commercial
No
AlamedaNET Commercial
$375.00
Per Month
Commercial Only
No
2. Equipment Rental
  Cable Modem Rental (in addition to the above charges): $10.00 per month*
  * Note: The cable modem may be purchased as an alternative to the monthly rental.
3. Optional A La Carte Services
  Additional Dynamic IP Addresses $6.00 per address / per mth.
  Additional Static IP Addresses: $10.00 per address / per mth.
  Additional E-Mail Addresses (sold in blocks of four): $10.00 per block / per mth.
  Additional Web Space (sold in 50 Megabyte blocks): $5.00 per block / per mth.
  Domain Name Service (DNS): $10.00 per domain name** / per year
  ** Note: Requires a setup fee (see below for charges).
  Setup Fees
The following fees are one-time charges for setting up cable Internet service:
 
AlamedaNET Residential Lite No Charge
AlamedaNET Basic No Charge
AlamedaNET Basic No Charge
AlamedaNET Premium No Charge
AlamedaNET Premium Plus $75.00Per setup
AlamedaNET Commercial $75.00Per setup
Optional DNS or transfer from another provider $30.00Per domain name setup

Definitions and Special Conditions

  1. MINIMUM SYSTEM REQUIREMENTS
    The customer's computer must be capable of utilizing high-speed cable Internet service and must have a compatible network interface card (NIC) installed. In addition, the following minimum system requirements must be met in order to establish a cable Internet service connection:
    Operating System: Windows 95 or later Macintosh OS 7.5 or later
    Processor Pentium 100 MHz Power PC
    Memory 32 MB RAM 32 MB RAM
    Free Hard Disk Space 40 MB 40 MB
    Input Device 4X CD-ROM drive 4X CD-ROM drive
    Other 256 color display at 640x480 resolution  
  2. SERVICE LOCATION
    The above monthly Service Plan Rates and Service Plan Setup Fees apply to each location where service is requested. A Service Location is defined as an individual cable modem at the customer's premises. A customer requesting Internet access for multiple computers at a premise is encouraged to set up a network to allow such communication via a single cable modem. Alameda P&T will not install, configure, maintain or provide technical support for any such network. However, if a customer specifically requests multiple cable modem installations, each modem will be considered a separate Service Location. Additionally, each modem may require a separate cable drop to be installed at the customer's expense.
  3. DISCOUNTS AND PROMOTIONS
    At the direction of the General Manager and subject to summary reporting to the Public Utilities Board, Alameda P&T may utilize discounts and/or promotions to enhance customer acquisition strategies. These promotions may include the waiver of charges, offers for free service for a limited period of time, and other tactics that it deems appropriate.
  4. RULES AND REGULATIONS
    Other conditions, as specified in Alameda P&T's Rules and Regulations, shall apply to this rate schedule.
ADOPTED: March 19, 2007
(Superseding Rate Schedule CIS Effective January 7, 2007)
Effective: April 2, 2007