FOR IMMEDIATE RELEASE

INTERNET OUTAGE CAUSE IDENTIFIED AND CORRECTED

ALAMEDA, Calif., May 24, 2005 - The cause of limited, sporadic Internet service outages that affected AlamedaNET customers over the past few days has been identified and corrected.

"It's been a frustrating circumstance for all of us," said Alameda Power & Telecom General Manager Valerie Fong. "And we very much appreciate the patience our customers have shown."

Beginning late last week, some cable modems periodically lost synchronization with third-party vendor host equipment due to inadequate master server capacity. Service could be restored in short order; however, in many cases, customer action was required to reset modems manually. The third-party vendor effected a brief system-wide shutdown at noon today in order to implement a comprehensive solution.

"We want use of AlamedaNET to be transparent," Fong added. "Just as with our electric and cable television service, we strive for the highest possible reliability of Internet service."

No emails were lost due to the service interruptions.

Although Alameda Power & Telecom employs sophisticated equipment to continually monitor Internet service, often, customer calls are the first and best source of information on overall system performance. Customers are asked to please report any service anomalies to 748-3900.

If a customer experiences any difficulties, Alameda Power & Telecom advises that the customer first reset the cable modem by unplugging it, letting it rest for approximately 15 seconds, and then repowering it. There is also a reset slot on the modem. If after two attempts to reset the modem service is not fully restored, customers are asked to call 748-3900.

Alameda Power & Telecom regrets any inconvenience customers may have experienced.